ADMINISTRATIVE ASSISTANT

Key Responsibilities Perform accurate data entry and administrative tasks Check and update the technician appointment schedule Arrange and coordinate customer appointments Send appointment reminders to customers Create and issue customer invoices Check and tally customer payments against invoices Follow up on outstanding payments when required Assist in preparing service reports and customer reports Maintain and update customer records Organise and maintain administrative documents and records Provide general administrative support to the company when required Requirements Good organisational and time-management skills Detail-oriented and able to work accurately Comfortable using Microsoft Excel / Google Sheets / CRM Basic knowledge of invoicing and payment tracking Good written communication skills Able to work independently with minimal supervision Responsible, reliable and responsive Previous administrative experience is preferred but not essential