Assistant Manager, Senior Social Worker
NTUC HEALTH CO-OPERATIVE LTD
Job at a glance
Key Responsibilities You will need to: Plan, implement and monitor the care process, referral and follow-up workflow. Provide supervision to the team to provide care and support, in alignment with the overall programme objectives, adhering to the relevant ethical and legal guidelines. Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers. Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the service manual In charge of the analysis and review of the collated data, and monitoring of the team's progress and performance.
Responsible for ensuring that the claims and data submission to AIC is timely and accurate. Ensure programme data and documents are kept and maintained, in accordance to the programme requirement, as well as the prevailing personal data protection and security guidelines. Oversee the training and professional development of the team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model.
Other ad-hoc assignments at the discretion of the Department Head Qualifications & Requirements: You should: Have a Bachelor’s Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling Possess minimum 3 years’ experience in community healthcare settings in Singapore Possess good knowledge of the geriatrics and community services Be proficient in Google Suite applications Demonstrate good communication skills (oral and written) Demonstrate passion in community services and service oriented Display good judgement and decision making skills Demonstrate strong problem-solving abilities Maintain good record keeping abilities and attention for details Possess 1-2 years of experience in administration Be meticulous and independent