Assistant Restaurant Manager

Assist with overall day-to-day operations in the Dining Hall area, Pantry and Stewarding sections Ensure the outlet is run in an efficient manner and proper service is offered at all times Ensure all special requirements needed for service or food are prepared for and carried out for customers Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively Keep the management /Chef updated on any food delay, complaints and customers feedback Manage restaurant inventory levels, handling purchasing of necessary items when necessary Manage restaurant environment, handle and schedule regular maintenance and upkeep of restaurant, such as pest control, servicing, etc Resolve any reservation and cashiering issues Handle restaurant petty cash disbursements and reimbursements Stand-in and cover duties of any area requiring support Schedule staff roster to ensure good and sufficient allocation of manpower for service Manage and train staff Perform any other job tasks assigned by the management Requirements: Prior experience as Assistant Restaurant Manager in Chinese restaurant Excellent personal presentation and interpersonal skills Confident, outgoing personality and positive attitude Ability to remain calm under pressure Able to cope in fast-paced environment with heavy volume Ability to multi-task Proficient in Mandarin (spoken and written) to coordinate event requirements and communicate kitchen orders accurately with the Chefs