Customer Sales Orders Admin

Job Summary To ensure smooth fulfillment of Sales & Services operations by managing project documentation, coordinating schedules, handling customer interactions, and supporting internal teams with prompt and accurate service. Responsibilities Manage project documentation, schedule tasks, coordinate with stakeholders, follow up on progress, arrange payment collection, and oversee handover processes to ensure timely project completion Issue warranties, archive documents, and tally commissions accurately to support sales and service operations Resolve After-Sales customer complaints by addressing issues promptly and maintaining customer satisfaction Attend to walk-in showroom customers by providing helpful information and assistance to enhance their experience Ensure Salesperson, Site Supports, and Project Manager adhere to all document SOPs to maintain operational consistency and compliance Preferred competencies and qualifications GCE N Level and above (preferred, not mandatory) Minimum 2 years of experience in operations and administration roles to support effective task execution Ability to work collaboratively as a team player and demonstrate strong initiative in daily tasks High organizational skills to manage multiple projects simultaneously and plan daily workload efficiently Strong communication skills to interact clearly with customers and internal teams Detail-oriented approach to ensure accuracy in documentation and task completion Self-discipline in managing time and completing tasks on schedule Other Information Working Hours Monday to Friday: 8.00am to 5.30pm Saturday: 8.00am to 5.00pm (once per month)