Customer Service Executive

Brief Summary Join a dynamic team focused on delivering exceptional customer experiences. This role involves engaging directly with customers while supporting branch and facility operations to ensure safety and satisfaction. Responsibilities Greet and assist customers, visitors, and tenants through walk-ins or appointments. Assess customers' storage needs and recommend suitable storage units and services.

Handle branch transactions, including sign-ups, payments, move-ins, move-outs, and merchandise sales. Address customer complaints and resolve issues professionally. Manage inventory, including supplies, merchandise, and marketing materials. Conduct facility inspections and ensure safety and cleanliness standards are maintained. Coordinate routine maintenance and facility checks with internal teams and vendors.

Maintain accurate customer records and documentation. Liaise with back-office teams on administrative matters. Requirements Minimum GCE 'N' or 'O' Level. At least 1 year of relevant experience, preferably in customer service or sales. Self-motivated, detail-oriented, and able to work independently. Willingness to learn and committed to delivering high-quality service. Interested candidates who wish to apply for the advertised position, please click on “Apply”.

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