Digital Business Process Analyst

A Digital Business Process Analyst bridges the gap between company goals and IT systems. They map current work steps, find slow areas, and write clear rules for new digital tools like e-commerce platforms or ERP software. About the job Your Responsibilities: • Lead process readiness and maintain governance frameworks to enable the rollout of global digital business processes across sales subsidiaries • Manage Business Process Requirements for digital business activities in Southeast Asia as the blueprint for 2nd tier CX ecommerce platform implementation within SAP Grow program • Ensure global process alignment and standardization to governance structure • Support in E2E user testing and training preparations for dig business projects • Continuously optimize global dig business processes and frameworks Your Profile: • A degree in Business Administration, Business Informatics, or an equivalent qualification • Several years of professional experience in the e-business sector, ideally in a B2B environment • Strong experience with project management methodologies (e.g., PMP, PRINCE2, Scrum) and their application in governance and rollout contexts is advantageous • Demonstrated ability to work conceptually and deliver results through a structured and self-reliant working approach • Exceptional communication and facilitation skills to clearly articulate requirements and progress, ensuring alignment across diverse stakeholders • Proficiency in English (written and spoken); additional languages are a plus • Experience with SAP tools such as Commerce Cloud, CX, or ERP is a plus • A proven ability to operate effectively in international and intercultural settings • High levels of initiative, teamwork, and assertiveness, with a focus on driving process excellence and governance.

Working hours: Mon to Fri 9am - 6pm