Head of Operations

About Simple Food Solutions Simple Food Solutions Pte Ltd operates a central kitchen dedicated to producing high-quality food at scale. We are a fast-growing F&B company committed to operational excellence, and we are looking for a driven Head of Operations to help us build a leaner, more efficient kitchen operation. Role Summary The Head of Operations will be the operational backbone of our central kitchen, owning the end-to-end efficiency and performance of our production environment.

This is a hands-on leadership role for someone who thrives on solving problems, driving continuous improvement, and building systems that scale. You will manage a team of 30–60 staff and report directly to the CEO/Founder. Key Responsibilities 1. Operations & Efficiency Lead and implement lean manufacturing principles (5S, Kaizen, value stream mapping) across all kitchen production processes Identify and eliminate operational bottlenecks, waste, and inefficiencies to improve throughput and output quality Develop and maintain Standard Operating Procedures (SOPs) for all production workflows Drive continuous improvement initiatives and track measurable outcomes against KPIs 2.

P&L & Cost Management Own the kitchen’s operational P&L, with accountability for food cost, labour cost, and overheads Monitor and analyse cost drivers; implement corrective actions to maintain and improve margins Prepare and present regular operational and financial performance reports to the CEO Manage procurement in collaboration with relevant teams to optimise ingredient costs without compromising quality 3.

People & Team Management Lead, mentor, and develop a diverse team of 30–60 kitchen staff, supervisors, and line leads Build a high-performance culture focused on accountability, safety, and operational discipline Manage scheduling, manpower planning, and rostering to ensure optimal coverage Drive staff training programmes aligned with SOPs and quality standards 4. Strategic & Cross-Functional Serve as a key strategic partner to the CEO/Founder on all matters relating to kitchen operations Collaborate with culinary, sales, and supply chain teams to align production capacity with business demand Lead capital improvement projects including equipment upgrades and kitchen layout optimisation Provide data-driven insights and recommendations to support business growth and scalability What We're Looking For 5–8 years of operations management experience, with at least 3 years in a central kitchen, large-scale F&B production, or food manufacturing environment Proven track record of implementing lean manufacturing, process improvement, or operational transformation initiatives Strong P&L literacy with experience managing cost centres and driving margin improvements Experienced in leading and developing large, diverse teams (30+ headcount) Analytical and data-driven mindset — comfortable working with operational metrics and performance dashboards Excellent problem-solving skills with a hands-on, “get-it-done” attitude Strong communication and stakeholder management skills; able to work closely with senior leadership Proficiency in tools such as Microsoft Excel, Google Sheets, or equivalent operational management systems Nice to Have Formal training or certification in Lean, Six Sigma, or similar methodologies Experience in multi-SKU or high-volume food production environments Familiarity with food safety standards (HACCP, SFA) is a plus but not required Why Join Us Direct impact: report to the CEO and shape the operational future of a growing F&B company Ownership and autonomy over a significant team and operational budget Be part of a lean, ambitious team that values results over bureaucracy Competitive compensation commensurate with experience