IT Support Engineer (Ref 26411)

Responsibilities Windows Patching & Endpoint Support • Assist in deploying Windows OS and security patches to end‑user desktops and laptops. • Perform basic pre‑patch and post‑patch checks to ensure system stability and availability. • Provide first‑level support for common issues arising from Windows updates or patch deployments. • Update patching status, logs, and tracking records as required.

IT Store & Asset Support • Support daily IT store operations, including receiving, issuing, and returning IT equipment. • Assist with device preparation activities such as: a) Imaging and basic configuration b) Asset tagging and labelling c) Packing and preparation for deployment • Maintain basic asset movement records where required. Requirements • Basic knowledge of Windows 11 and Windows update / patching concepts.

• Prior exposure to Windows OS support or IT support roles is an advantage. • Able to follow documented procedures and work with tracking sheets. Shortlisted candidates will be offered a 6 months agency contract employment. Licence no: 12C6060