L1 IT Support Engineer (West)

Job Overview and Responsibilities : Support IT Projects - Assists IT Specialist in daily IT operation tasks. - Assist in the implementation and rollout of new IT-related projects across the organization. Vendor Coordination and Integration - To effectively coordinate with incumbent vendors for the Zebra mobile computers, tablets and IT related equipment repair and related services to ensure continuity and compatibility.

Handling IT Service Requests - Provide IT technical support to end users such as PC hardware & software, MS Windows & Offices, RF/PDA, Printers, Network, APs, Wireless LAN, CCTV, Google Suite, Email, Mobile devices, WMS & other in-house applications. Documentation - To update the helpdesk on daily incidents, unlock accounts, update tickets on task completed activity. - Maintain confidentiality and comply with our IT policies.

Desktop Management and Patch Management - Maintain and operate patch management programs and ability to manage remote computers using beyond trust software for IT Support. Web Help Desk - Primary Support for end user support including user onboarding and offboarding. Minimum requirements : At least 1 year Level 1 IT Support with End User experience. Minimum ITE/ Diploma in Computer related. Team player with initiative to resolve issues.

Interested candidates may email me your CVs at [email protected]. We regret to inform that only shortlisted candidates will be contacted.