Job at a glance
· Shift Management: Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery. · Staff Supervision: Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed. · Customer Service: Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally. · Training and Development: Train new staff members and facilitate ongoing training programs to enhance team skills.
· Quality Control: Monitor food quality, presentation, and service standards to uphold the restaurant's reputation. · Inventory Management: Keep track of inventory levels, conduct regular stock checks, and place orders as necessary. · Cash Handling: Manage cash transactions and ensure accuracy in financial transactions. · Shift Scheduling: Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.