Sales Admin Executive

Monday - Friday AWS + VB East Responsibilities: Provide quality customer service support via email and phone through ticketing system Handle customer inquiries efficiently and escalate issues promptly when required Resolve customer problems and claims effectively and promptly Promote and recommend new products to existing customers Input customer purchase order into system and manage sales orders for customers Allocate stock and arrange delivery for customer orders Conduct regular meetings with customers to maintain close communication Monitor and track customer feedback to identify areas for improvement Build and maintain positive relationships with customers Create monthly reports on customer service activities Assist in the development and implementation of customer service policies and procedures Collaborate with internal teams to ensure timely resolution of customer issues Requirements: Minimum Diploma or higher in any field At least 2 - 3 years of experience in Order Processing & Delivery Arrangement Hands-on experience in SAP HANA Choek Wei Qi Joel | R1877109 Recruit Lync Pte Ltd | 22C1000