Job at a glance
Responsibilities: Prepare accurate quotations and proposals in coordination with the external sales team, based on customer requirements and sales strategy. Build and maintain strong customer relationships by understanding their needs, resolving issues, and providing timely feedback. Identify opportunities to upsell or cross-sell additional products and services. Manage sales administration tasks, including documentation, data entry, and proactive follow-up on quotations.
Collaborate closely with internal departments to ensure smooth communication and excellent customer service. Conduct market research, gather competitor insights, and help identify new sales opportunities. Reach out to potential customers via phone or email to generate leads and maintain engagement. Ensure that contract terms align with company policies and monitor timely payment collection. Maintain and update sales databases and CRM systems accurately.
General: Support business growth by identifying additional opportunities across product lines. Assist with any other tasks that contribute to overall sales and operational efficiency.