Sales Manager (Events) - Artyzen Singapore Hotel

Job Highlights Dynamic work environment Open and collaborative culture Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities: Maximize business opportunities by selling the right room to the right customer at the right time and price. Achieve financial results through effective sales strategies and tactics. Sell and convert potential event leads for the hotel and see the event to fruition. Build strong relationships with customers and business partners. Identify and handle sales leads in an efficient manner.

Represent the hotel and participate in domestic sales activities. Monitor and report on market trends and competition within own market segment. Prepare and update customer management reports and ensure timely follow-up. Actively distribute product information and raise awareness in relevant markets and business segments. Cross-sell products and services in accordance with corporate and divisional guidelines.

Use various methods and means to grow client base. Contribute creatively to product and sales development. Assist in planning and coordinating sales activities, events, and promotions. Manage accounts and maintain up-to-date customer information electronically. Work as a team leader with minimal direct supervision. Demonstrate understanding of premium products and ability to overcome objections, especially related to price.

Confidently sell premium rates. Possess basic computational abilities and a strong sense of business acumen. Have in-depth knowledge of the hotel and its facilities. Knowledgeable in Corporate, MICE and Catering sales. Understand the market and competitors within own market segment. Other ad-hoc assignments and projects as needed. Qualifications: Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.

Extensive experience in Sales and Marketing, with a proven track record of delivering results. Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, Event organization, and audio-visual equipment. Proficient in technology and software tools for Sales and Marketing, and ability to leverage technology to support productivity and profitability. Excellent leadership skills and ability to manage a sales team effectively.

Strong communication and interpersonal skills to build effective relationships with customers and business partners. Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions. Familiarity with the local market and its competitors. Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment. Ability to work independently with minimal direct supervision, as well as in a team environment.

Ability to work under pressure and be flexible. Passionate and enthusiastic with a positive ‘can-do’ attitude. Fluency in English and Mandarin is highly desirable, as Singapore is a multicultural and multilingual environment.