SEAFREIGHT OPERATION AND CUSTOMER SERVICE EXECUTIVE

What you'll be doing Coordinate and process seafreight shipments import and export, ensuring timely delivery and compliance with all relevant regulations Prepare and process all necessary documentation, including commercial invoices, packing lists, and bills of lading Liaise with shipping lines, and other logistics providers to get quotations Provide exceptional customer service and act as the primary point of contact for clients Identify opportunities for process improvements and cost savings Maintain accurate records and provide detailed reports on shipment status and performance Able to assist in airfreight import and export operations What we're looking for 2-3 years of experience in a similar logistics or freight forwarding role and able to use sysfreight Strong knowledge of either seafreight and airfreight processes, documentation, and regulations Excellent communication and customer service skills, with the ability to liaise with clients and shipping partners Strong problem-solving and decision-making abilities Proficient in using logistics management software and Microsoft Office applications A team player with a positive attitude and a willingness to learn