Service Technician / Senior Service Technician / Assistant Engineer

Job Description 1. Field Service& Technical Support Troubleshoot, maintain, repair, and commission water-cooled and air-cooled chiller systems. Respond promptly to service requests to ensure equipment reliability and customer satisfaction. Diagnose equipment faults, identify root causes, and implement corrective and preventive actions. 2. Preventive Maintenance & Performance Management Perform preventive and corrective maintenance on chiller and HVAC systems.

Conduct equipment inspections, performance testing, and preventive maintenance according to company standards. Support continuous improvement initiatives to enhance service quality and operational efficiency. 3. Project Coordination & Contractor Management Coordinate and supervise subcontractors during installation, commissioning, maintenance, and repair activities. Ensure work quality, safety compliance, and adherence to project requirements.

Collaborate with Sales, Projects, and Technical teams to resolve customer issues and support project execution. 4. Commissioning& Technical Support Assist in commissioning, start-up, testing, and system performance verification. Support technical problem-solving and optimization of equipment performance. Provide basic technical support and recommendations to customers Record service findings and update maintenance and service reports.

Ensure proper handling of tools, spare parts, and materials. 5. Documentation& Compliance Prepare and maintain accurate service reports, maintenance records, and technical documentation. Ensure compliance with company safety policies and site regulations during all field service activities. 6. Other Duties Perform additional responsibilities assigned Job Requirements 1.Education & Qualifications Diploma or Certificate in Mechanical Engineering, Electrical Engineering, Mechatronics, Air‑Conditioning & Refrigeration, or equivalent.

2.Industry Experience & Technical Knowledge Minimum 2-5 years of technical experience in HVAC, chiller, ACMV, M&E, or building services industries. Good understanding of chilled water systems, HVAC equipment, and mechanical building services. Experience with water-cooled and air-cooled chillers is advantageous. Candidates with relevant experience may be considered for a higher-level position based on their qualifications and technical competencies.

4.Personal Attributes Self-motivated, proactive, and driven to achieve targets. Able to work independently and manage priorities effectively. Strong team player with the ability to collaborate across functions. 5.Technical & IT Skills Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. 6.Language & Mobility Requirements Ability to communicate in spoken and written English.