Systems Engineer - Observability (Ref 26580)

Responsibilities • Responsible for maintaining an Elastic SaaS-based observability platform, implementing effective monitoring, metrics, logging, and visualisation systems. • Work with vendors to design, develop and optimises telemetry pipelines for logs, metrics and AI/ML functionalities using tools like Elastic Stack, Logstash, and supporting infrastructure. • Collaborate with internal teams to onboard existing infrastructure devices to observability platform.

• Conceptualize and implement early anomaly detection (reduction of mean-time issue identification), pattern analysis, self-healing, infrastructure resizing, noise reduction and outage prediction. • Develop and maintain visualization in observability tools, providing single pane views for end user experience for infrastructure and security. • Provide expertise support to the end users for report customisation and dashboarding Requirements • Degree in Computer Science, Information Technology, or a related field • Min 3 years of experience in Enterprise-level infrastructure environment and 1 year of experience in Enterprise-level monitoring and/or Logging Technologies.

• Hands-on experience with modern observability tools and frameworks is preferred but open to candidates with prior experience in monitoring solutions who are looking to transition into modern observability practices • Good knowledge in infrastructure monitoring and logging technologies. • Working knowledge in working with programming, scripting languages and infrastructure automation. • Proficiency in RHEL/Linux/Unix, scripting (Ruby, Shell, Painless) • Strong problem-solving skills and a proactive attitude towards learning new technologies • Excellent communication, documentation and teamwork skills, with the ability to work effectively in a collaborative environment Licence no: 12C6060