Job at a glance
1-year contract, renewable Government project Hybrid work arrangement Project Overview This project delivers a volunteer management system. The role focuses on interface design across the system's core workflows, supporting coordinators, administrators, and volunteers through a clear, usable, and accessible interface. Roles & Responsibilities Design UI screens and end-to-end flows across the system's key user journeys Translate product requirements and research insights into concrete, usable interface designs Design for the full range of users — coordinators, administrators, and volunteers — accounting for their differing needs and contexts Establish consistent UI patterns and components across the system Plan and run usability testing to validate design decisions, and translate findings into improvements Ensure interfaces meet WCAG 2.1 accessibility standards in practice Partner with researchers, product managers, and engineers to move designs from concept to implementation Contribute reusable patterns and components back to the government design system where relevant Qualifications & Skill Sets At least 5 years of experience in UI or product design, with a portfolio of shipped digital products Strong UI craft — layout, typography, hierarchy, and interaction design across responsive and data-heavy screens Advanced Figma proficiency, including componentisation and design tokens Hands-on usability testing experience — planning, running, and acting on findings Practical fluency in accessibility and inclusive design (WCAG 2.1, ARIA-aware design) Experience designing workflow- or management-type systems (dashboards, records, scheduling) is an advantage Clear communicator, able to articulate design rationale to both technical and non-technical audiences /Ref: T24-242