(West Public Healthcare) Senior / Manager, Contract Management & Hospitality Operations (Up 9K) #HJC

Job Responsibilities: Primary Responsibilities and Duties Contract Compliance and Execution o Ensure contract management and administration are fully compliant with contract terms and conditions, as well as Contract Management Policy and Audit Compliance. o Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance o Ensure that signed contracts are communicated to all relevant stakeholders and team members to facilitate contract execution Vendors’ Performance Checking & Validation o Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital o Work with the team members to provide a comprehensive assessment of contract and operational risks o Flag up the high risks to Institution Lead, Group Hospitality for management and mitigation o Ensure all services rendered by the vendors meet the service standards set in the KPIs and users’ expectation o Ensure vendor performance reports are validated using source data o Conduct sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly o Ensure contract checklists are completed when verifying the contract and vendor performance monthly o Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval o Escalate issues to Institution Lead, Group Hospitality if necessary o Ensure vendor is compliant with Workplace Safety regulations o Ensure institution BCP is in place with drills being planned and validated annually Daily Operations o Oversee daily operations, attend to user department requests and troubleshoot issues with vendor (if any) o Raise Purchase Requests/ Purchase Orders for the procurement of institution specific purchases in accordance with Procurement Policy o Manage in-house inventory (e.g.

linen) (if applicable) o Ensure fixed assets are tracked, accounted for and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys) o Work with Institution lead on the actions to be taken for non-performance Annual Budget Planning o Project, track and oversea the budget planning and utilisation for assigned services. Highlight any risks, when not meeting the budget plan.

o Coordinate with Finance to ensure correct billing according to contractual obligations. Project Management o Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality Group Contract Management o Overseeing and be overall accountable for proper contract management and administration of assigned GH services o Developing, negotiating, managing and leading Group Hospitality contractual arrangements with service providers to create and sustain a safe and healing hospital environment for patients, staff and public.

o Serve as a subject matter expert and provide guidance on contract matters, including training of new contract managers and other employees in contract management practices and procedures. Requirements: • Recognized Degree, Preferably in Healthcare / Hospitality related disciplines • Good team player • Strong interpersonal skills • Good writing and communication skills • Good with numbers, analytical, meticulous and high level of initiative • Innovative, creative and forward looking **** TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected] Jace Choo Oi Kei Personnel EA License No.: R1875164 Recruit Express Pte Ltd (EA Licence No.: 99C4599)