Health Care Concierge (TEMPORARY)
Health Care Concierge Dallas Retirement Village | Dallas, OR Full Time, TEMPORARY: 9:30 AM - 5:00 PM We're looking for compassionate, organized team members who enjoy combining resident care with customer service and administrative support. At Dallas Retirement Village, our Health Care Concierge play a unique role in helping residents navigate appointments, transportation and admissions. This position combines coordination and communication responsibilities to ensure residents receive exceptional support and a welcoming experience throughout their stay with administrative office support duties.
If you're a caring professional who enjoys helping others and building meaningful relationships, we'd love to hear from you. Benefits Medical, Dental, Vision Insurance and Flexible Spending Accounts Every Day Pay! 403(b) with company match PTO + 6 paid holidays Daily Pay options available Tuition reimbursement & scholarship programs Life and disability insurance Day Care Supportive team environment with growth opportunities Qualifications What You'll Do Health Care Concierges provide assistance with medical records office duties, coordinating appointments, transportation, and admission-related support services.
Responsibilities include: Schedule resident appointments and coordinate transportation arrangements Assist Medical Records Director as needed Complete admission-related tasks, including room orientation and resident inventories Maintain accurate records and resident confidentiality Collaborate with nursing staff, department leaders, residents, families, and community providers Support a positive, resident-centered environment focused on dignity and service What You Bring Proficiency with Microsoft Office applications Ability to understand, follow instructions, and communicate effectively in English Strong customer service and interpersonal communication skills Ability to document information accurately and maintain confidentiality Ability to work independently and as part of a team Compassionate, dependable, and resident-focused approach Strong organizational and multitasking abilities Who This Is For This role is a great fit for someone who: Enjoys working closely with seniors Has strong customer service and communication skills Is highly organized and detail-oriented Wants to make a positive impact on the resident experience You're not just completing paperwork—you're helping residents navigate appointments, transitions, and daily needs while creating a welcoming and supportive experience.
If you're compassionate, organized, and service-oriented, we'd love to connect with you.