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Team Trainer

KFC 2639 Freedom Drive, Charlotte, NC 28208 | E320068 - Charlotte, NC 28208

As a Team Trainer , you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. Y ou'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed. Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service. Responsibilities include: Training: Cross-training current employees, leading new product or procedure training, and coaching Oversight: Overseeing team members when the manager is not present Customer satisfaction: Ensuring customer satisfaction.

Leadership: Guiding and growing the team. Standards: Working with fellow team members to ensure standards are met and consistent Other responsibilities include: Pre-shift huddles or meetings Scheduling Food cost and cost controls Productivity reports Functional aisle and dining room set ups Ensuring food safety, quality, and accuracy of orders

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