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Wealth Management Client Service Associate - Business Management & Family Office (52211)

Chicago, IL 60611 · junior

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Chicago, IL 60611
Location
Junior
Seniority

Job Description: Wealth Management Client Service Associate Firm Overview Citrin Cooperman Wealth Management, LLC is a premier boutique Registered Investment Advisor (RIA) and multi-family office dedicated to providing high-touch, customized wealth management solutions for high-net-worth individuals and families. Our team is committed to excellence, professionalism, and delivering a seamless client experience across generations.

Position Summary We are seeking a highly organized and detail-oriented Client Service Associate to join our growing Registered Investment Advisor (RIA) firm. This individual will play a critical role in delivering an exceptional client experience by supporting advisors and serving as a primary point of contact for operational and service-related client needs. The ideal candidate has experience in wealth management operations, client onboarding, Fidelity or Schwab custodial platforms, and account maintenance.

This position requires a proactive professional who thrives in a fast-paced environment and is committed to providing outstanding client service while ensuring accuracy and efficiency in all administrative and operational processes. Key Responsibilities Operations & Client Onboarding : Own the end-to-end new client onboarding experience, including preparing and processing custodial paperwork. Assist with daily operational tasks and account maintenance across multiple platforms.

Money Movements : Facilitate all client funds transfers, including wires, ACHs, and journals, while ensuring accuracy and compliance with firm policies. Meeting & Communication Management : Manage advisor calendars and schedule client meetings. Handle inbound calls and inquiries with a professional presence. Reporting & Data Entry : Generate and reconcile recurring reports. Maintain accurate and up-to-date client records within the CRM.

Administrative Support : Handle the sending and receiving of mail and client packets. Facilitate the sharing of client data from the tax department and support tax document distribution. Marketing Assistance : Coordinate marketing emails and assist with the development of marketing templates. Ad Hoc Projects : Participate in firm-wide initiatives, such as technology adoption and process automation.

Qualifications Experience : 3+ years of experience in wealth management. Technical Proficiency : Custodial Platforms : Proficiency in Schwab Advisor Center or Fidelity Wealthscape is required. Portfolio Management : Experience with Orion Advisor Technology or Black Diamond for reporting and performance analysis is preferred. Soft Skills : Superior organizational skills, high attention to detail, and a proactive mindset for problem-solving.

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