EMERGENCY DISPATCHER

Salary Range: $27.50/hr.-$35/hr. EMERGENCY DISPATCHER LOCATION ; Lemont, IL- US Full-time, part-time, Flex- 12hr shifts 0600-1800, 1800-0600 We are seeking highly motivated and qualified candidates with background in emergency dispatching-whether from traditional public agencies (Law Enforcement, Fire, EMS) or from private-sector roles supporting public safety and critical operations. Ideal candidates may have (2 +) years experience in areas such as: Private ambulance dispatch Emergency command posts or control centers Private weather monitoring centers Critical infrastructure dispatch (utilities, transit, etc.) Hospital-to-ambulance radio coordination Public works operations centers Armored car/logistics dispatch Public assembly facilities (stadiums, arenas) with PA and radio comms Community Emergency Response Teams (CERT) Municipal emergency management support roles Position Overview: As a Dispatcher in our Security Operations Center, you will be responsible for: Coordinating and deploying security personnel Receiving and triaging calls Monitoring alarms, surveillance systems, and other detection technologies Ensuring timely, accurate responses to incidents Core Responsibilities: Maintain continuous communication with field personnel and partner agencies Document all incidents and dispatch activity with accuracy Collaborate with internal security teams and external response entities Support emergency and non-emergency operations with professionalism and urgency Key Skills and Qualifications: Communication: Clear, calm, and effective verbal and written skills for relaying instructions and documenting events.

Problem-solving: Ability to assess evolving situations and dispatch appropriate resources efficiently. Attention to Detail: Accurate log keeping and procedural adherence are essential. Time Management: Stay organized and prioritize under pressure, especially during peak activity. Technical Skills: Comfortable with dispatch software, alarm monitoring systems, radios, and CCTV platforms. Qualifications; 2027 Valid Perc Card 20hr Unarmed training record Minimum education requirement; High School Diploma/GED Minimum (2) years of professional security experience or (2) years of military experience or (2) years post high school academic training in related field Minimum (2) years of emergency services dispatching experience and preferred experience with CCTV monitoring.

Transportation Worker Identification Credential (TWIC)- assistance provided through employer This position is ideal for individuals who thrive in a fast-paced environment and bring real-world dispatch or coordination experience from either public or private sector emergency operations.