Job at a glance
Description Job Summary: A Dispatcher, or Communications Dispatcher, answers and responds to any emergency or non-emergency calls to aid important information. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments. Prioritize and organize their schedules. Duties/Responsibilities: · Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs · Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors.
· Using telephones, two-way radios or text messages to contact employees. · Speaking with supervisors or customers to resolve problems, requests for services or equipment · Preparing daily work such as schedules · Preparing work orders for crew or receiving work orders from work crews · Being in charge of communications within company assigned territories · Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information · Have some experience with DOT.
And able to provide information with truck drivers on current laws. Requirements Required Skills/Abilities: · Excellent organization and communication skills Education and Experience: · Strong attention to detail · Proficient with Microsoft Office – especially Excel Physical Requirements: · Must be able to lift 50 lbs., bend, squat, kneel, sit, and/or stand for extended periods of time