Job at a glance
Description The Group Sales Manager, working with our Director of Sales & Marketing and Director of Group Sales, will be responsible for driving and maximizing top line revenue by proactively generating group business while cultivating strong client relationships. The ideal candidate is a highly motivated self-starter who enjoys a fast-paced environment and is passionate about interacting with our clients, guests, and associates to strategically elevate the performance and reputation of the hotel.
Requirements · Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning. · Work closely with clients to develop all details of all banquet functions. · Be fully knowledgeable of competitive markets outside the area. · Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies · Follow Sales policies and procedures as developed in the annual Marketing plan · Make personal sales calls · Conduct site tours for potential clients · Maintain professionalism in problem situations.
· Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc. · Upsell to improve revenue generation on property. · Attend trade shows, industry and local events that create opportunities for networking · Develop creative marketing techniques · Achieve and exceed individual and team annual goals as established by the annual Marketing plan. · Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.
· Achieve budgeted revenues and expenses and maximize profitability related to the sales department. · Maintain correct procedures for credit control, financial transactions, and security of financial assets. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Ability to accurately use various office and sales software.