Job at a glance
Description Job Summary: This position acts as a Leader on duty when General Manager, Assistant Manager and Opening/Closing Supervisors are not on duty. Supervisory Responsibilities: · None Duties/Responsibilities: · Trains new employees in the company’s customer service policies, procedures, and best practices. · Organizes and oversees the schedules and work of assigned staff. · Arrive on time and conduct a store safety and security check when assigned opening or closing of store shift.
· Disarm/Engage alarms and unlock/lock the store following company procedures when assigned to an opening or closing of store shift. · Count and verify cash drawers, safe funds, and change orders. · Turn on or off equipment and ensure all espresso machines, ovens, and brewing equipment are operational. · Ensure store is operational by: Brewing coffee and preparing teas according to standards, stock cups, lids, syrups, milks, food items, and supplies.
· Review staffing assignments and delegate opening/closing tasks. · Verify inventory levels and note any shortages. · Ensure food safety and sanitation standards are met before opening/closing · Clean and sanitize all equipment, counters, lobby areas, and restrooms · Ensure all Opening/Closing tasks are complete · Performs other related duties as assigned. Requirements Required Skills/Abilities: · Excellent verbal and written communication skills.
· Ability to listen and follow directions. · Ability to follow safety rules and guidelines · Organized with attention to detail. · Ability to follow all safe food handling procedures and sanitation practices. Education and Experience: · Must have the ability to obtain a (BIA) food handlers’ card and provide a receipt within the first 2 weeks of employment for reimbursement by the Company Physical Requirements: · Must be available to work variable shifts: early mornings, evenings, weekends, and holidays.
· Must be able to lift- up to 50 pounds at times. · Must be able to stand for prolonged periods of time, crouch and bend throughout shift with little to no difficulties for 8.5 hours a day.