Member Engagement Coordinator

Description The Membership Engagement Coordinator is responsible for securing girl and adult volunteer participation and community partnerships through community cultivation, lead generation, and follow up. Requirements · Believe in the mission of Girl Scouting with the ability to communicate the mission to others. · Provide exceptional customer service and assistance to all stakeholders. · Be at least 21 years of age.

· Team player with excellent customer service skills. · Computer experience with proficiency in Microsoft Office Products. · Be Familiar with safety rules and regulations and take reasonable steps to ensure own health and safety, and that of others. · Interpret and support GSUSA and council policies and standard procedures. · Uphold the code of conduct as outlined in the Employee Handbook. · Represent the organization professionally and uphold the Girl Scout Promise and Law.

· Ability to pass a criminal and background check. · Ability to provide two professional references, with one being a previous supervisor. Position Requirements: · Bachelor’s degree and 1 year of customer service experience or 5 years’ experience in a customer service role. · Strong interpersonal skills, including the ability to resolve conflict and maturity of judgement. · Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, and other data tracking systems.

· Excellent interpersonal communication skills including oral and written communication. · Knowledge and application of effective customer service principles. · Comfortable and able to use telephone to converse with customers. · Work independently and as part of a cross functional team. · Demonstrate ability to meet goals. · Ability to work a flexible schedule including evenings/weekends; occasional overnights is required.

Ability to travel as job requires. · Maintain personal vehicle for regular travel throughout the council. Valid Driver’s license and insurance required. Physical Requirements: · Prolonged periods of sitting at a desk and working on a computer. · Must be able to lift 15 pounds at times. · Walking, standing, bending, stooping, reaching, and moderate lifting. · Occasional exposure to seasonal weather conditions.

Equal Opportunity Employer