Job at a glance
Description Join a residential team supporting people receiving substance use treatment and recovery services. The House Manager helps maintain a safe, respectful environment in BCRC’s OASAS Part 820 program, coordinates residential routines and staff coverage, responds to urgent needs, and keeps program leaders informed. What You Will Do · Coordinate daily residential routines, room readiness, visitor procedures, safety rounds, and shift coverage in a 24-hour setting.
· Assist with residents’ needs, respond to and document incidents, and facility issues. · Engage residents with a person-centered, trauma-informed approach; reinforce program expectations and refer clinical or medical questions to authorized staff. · Respond to emergencies and safety concerns, follow overdose response and incident reporting procedures, and notify clinical and program leaders promptly.
· Maintain accurate communication logs, round records, and incident documentation while protecting resident confidentiality. Requirements What You Bring · High school diploma or equivalent and at least two years of relevant residential, substance use, behavioral health, or human services experience. · Clear communication, sound judgment, accurate documentation, and the ability to guide a shift team.
Prior shift coordination experience and an associate degree or relevant coursework are preferred. · Availability for assigned evenings, nights, weekends, or holidays and ability to move throughout the facility and respond promptly to resident needs. Benefits · 5% employer 401(k) contribution; vacation and personal leave; paid and unpaid sick leave; paid holidays. · Commuter benefits; enhanced short-term disability plan; life and accidental death and dismemberment (AD&D) coverage; pet insurance.
· Public Service Loan Forgiveness (PSLF) program participation, subject to federal eligibility requirements. BMS is an equal opportunity employer. Reasonable accommodation is available during the application process and for qualified employees. Pay rate: $25 p/h