Job at a glance
Description Essential Responsibilities and Functions · Focuses strongly on friendly and courteous assistance to customers; Provides outstanding customer service at all times. · Provides relevant information to customers on products. · Ensures all items are stocked and warehoused appropriately. · Stocks and maintains inventory for grocery items: dairy, freezer, bulk tofu and dry pack. · Refill bulk product bins.
· Provides support for cleanliness and safety of all store areas. · Checks dates on all products as they are received and stocked. · Ensures accurate, up-to-date price labeling (shelf labels) of department items. · Fronts and faces areas as stocked. · Prepares coffee, specialty coffee drinks, fresh smoothies, juices, wraps and sandwiches. · Prepares and cuts fruit and vegetables for smoothies, juices, etc.
· Slices deli meats and cheeses. · Follows all café standard procedures, including opening and closing process checklists. · Prep, cull, rotate and restock produce cases several times daily to ensure highest quality and fullness of display to meet customer demand. · Restock and maintain the produce floor displays to eliminate empty display areas, and to make a practical and aesthetically pleasing presentation.
· Complete all required opening and closing procedures in produce at the beginning and end of designated shifts. · Process customer transactions through a point-of-sale system the register. · Ensure all items intended for purchase are identified and properly scanned. · Offers and encourages Co-op membership. · Ensure accuracy of register transactions and the security of all cash received; maintain drawer change adequately · Provide support for incoming phone calls.
· Others duties as assigned. Requirements Required Experience, Skills, and Abilities · Customer service experience required. · High School Diploma or equivalent experience preferred. · Experience in retail, grocery, natural products preferred. · Ability to use or learn how to use a scanning device. · Proficient in basic computer skills; comfortability with Microsoft Suite preferred. · Ability to work cooperatively with others in a team while being able to work independently without constant supervision and direction.
· Readily adaptable to evolving co-op needs or in response to feedback. · Keen attention to detail and overall condition of products and department. · Ability to follow and complete task checklists and fully carry-out instruction. · Basic computer knowledge, ability to learn how to print labels and use scanner. · Must have flexible availability for early mornings, evenings, weekends and holidays to align with store needs