Customer Service Representative

Hartville Kitchen is Hiring Part-Time Receptionist | Be the Friendly Face of Hartville Kitchen Flexible Part-Time Schedule • Supportive Team Environment Availability Required: Must be available to work scheduled shifts between 9:00 AM and 8:00 PM, Monday through Saturday. Join the Hartville Kitchen Team At Hartville Kitchen, you're more than an employee, you're part of a family-owned team that values respect, teamwork, and exceptional guest service.

If you enjoy helping people, staying organized, and creating positive experiences, we'd love to meet you. About the Role: As a Hartville Kitchen Customer Service Representative, you'll be the first point of contact in our office for guests, customers, and callers. This fast-paced position requires a friendly personality, strong communication skills, attention to detail, and the ability to multitask while maintaining a professional and welcoming presence.

What You'll Do: Greeting guests and visitors with warmth and professionalism Answer and direct incoming calls using a multi-line phone system Provide accurate information and assist callers with questions Route visitors and inquiries to the appropriate departments Process bakery and carry-out orders Take concert tickets and seasonal event orders Enter and maintain accurate information and records Create signage and assist with office-related projects Communicate with various departments to ensure smooth operations Assist with holiday meal orders and special promotions Handle multiple priorities while maintaining excellent customer service What We're Looking For: Friendly, outgoing, and customer-focused Strong verbal and written communication skills Excellent organizational and multitasking abilities Comfortable working in a busy environment Dependable, positive, and team-oriented Basic computer and office skills Professional phone etiquette with a "smile in your voice" Why You'll Love Working Here: No Sundays or Wednesdays (Except Wednesdays during the Thanksgiving / Christmas season) Friendly, family-owned workplace Supportive team environment Opportunity to build relationships with guests and co-workers Employee discounts and other team member perks A company that values and appreciates its employees Our Mission: At Hartville Kitchen, we serve others as we would want to be served.

If you're looking for a role where you can make a positive impact every day while working alongside a caring team, we'd love to hear from you. Apply today and become part of the Hartville Kitchen family!