Data & Training Specialist
Job at a glance
About the Role The Data Quality & Training Specialist is responsible for maintaining the integrity and consistency of organizational data systems while building staff capacity through training and support. This role serves as the internal expert for data standards, reporting workflows, and system best practices — ensuring accurate, reliable information that drives mission impact and organizational decision-making.
Employment Status : Full-time 40 hours per week non exempt Eligible for paid time off; eligible for benefits BFOQ (Bona Fide Occupational Qualification) Faith aligned Reports to: Development Database Director · Starting rate of pay: $18.50 per hr. Key Responsibilities Data Quality & Systems Maintain data accuracy and consistency across Mission Tracker, Blackbaud NXT, and related platforms. Support efforts to ensure data quality by reviewing information, identifying inconsistencies, and helping resolve issues , performs quality assurance checks to identify and resolve data discrepancies.
Help ensure information, reports, and documentation are accurate, consistent, and easy to understand across the organization and teams. Work with team members and external partners to help identify and resolve information or system-related issues. Identify opportunities to streamline workflows and improve reporting efficiency. Mission Tracker Subject Matter Expertise Serve as the organizational subject matter expert for the Mission Tracker database.
Build and maintain a deep understanding of how Mission Tracker is configured, used, and connected to program operations. Partner with program staff to understand workflows, data needs, and how program activity is captured and reflected in the system. Translate program context into data standards, entry practices, and reporting processes that accurately reflect organizational work. Training & Staff Support Develop and maintain data entry guidelines, training materials, and procedural documentation.
Provide onboarding, ongoing training, and refresher support to staff at all technical levels. Serve as the primary internal resource for questions related to data systems, reporting standards, and workflows. Partner with department leaders to identify training needs and strengthen data accountability across teams. Reporting & Insights Collect, validate, and organize program outcomes and operational data for leadership reporting.
Support board reports, grant reporting, impact reporting, and strategic planning. Help departments interpret data trends and improve the consistency of reported outcomes. Qualifications Relevant experience, education, or demonstrated interest in data management, administration, nonprofit operations, or related work. Hands-on experience with Blackbaud NXT, Mission Tracker, CRM platforms, or similar databases.
Experience working with data, reports, or operational processes, with an understanding of the importance of accuracy, consistency, and quality. Experience developing training materials, documentation, or operational guidelines. Skills & Competencies Strong attention to detail with a commitment to data accuracy and quality. Ability to explain data concepts clearly to non-technical staff. Collaborative, servant-leadership mindset with strong interpersonal skills.
Excellent organization, analytical thinking, and problem-solving abilities. Commitment to confidentiality and ethical data stewardship. Ability to manage multiple priorities and deadlines independently. Gospel Rescue Mission is a 501 (c)(3) not-for-profit religious organization that provides social service programs to the homeless and working poor. Everything we do in this ministry should be centered on the will of God and honor the name of Jesus Christ Gospel Rescue Mission's policy is to complete a background check, drug test, and motor vehicle authorization for applicants in the conditional offer stage.