FOH Support

Featuring sleek, energetic urban design, TenTen delivers modern Japanese cuisine centered around thoughtfully sourced sushi, robata, and grass-fed wagyu—all crafted without seed oils or refined sugars. We are seeking energetic, detail-oriented FOH Support team members (Bussers, Food Runners, and Barbacks) to serve as the backbone of our floor operations. You will play a vital role in keeping our dining rooms moving smoothly, maintaining flawless venue cleanliness, and ensuring every guest experience is seamless and memorable.

Our Mission & How You Will Live Our Core Values Our Mission: Nova's guiding purpose is to create concepts where intentional ingredients, genuine hospitality, exceptional craft, and lighthearted play can converge. We innovate unique, layered experiences that nourish people, nurture talent, and serve the communities we call home. Here is how you bring that mission to life as FOH Support: Authentic Hospitality: You treat every guest and teammate with kindness, clarity, and respect.

You understand that hospitality happens everywhere on the floor—from delivering food with care to greeting guests as you clear tables. Action With Intention: You work with a high sense of urgency and intention. You ensure water glasses are filled, tables are promptly cleared and reset to exact standards, and service item par levels are monitored and replenished throughout the shift. A Commitment to Growth: You are eager to learn our food and beverage offerings, master steps of service, and actively listen to feedback.

FOH Support is a primary pathway to advancing into Server or Bartender roles across Nova properties. For This Community: You embody the "We over I" mindset. You are constantly in motion, gladly taking responsibility and jumping in whenever the floor or bar is in the weeds to help your team clear a path. What to Expect & Responsibilities Floor Execution & Guest Support Consistently support the delivery of an approachable, refined hospitality experience.

Efficiently clear, sanitize, and reset tables according to venue steps of service. Assist servers by running food and beverages promptly, paying strict attention to special requests and dietary restrictions. Assist with table side water service, clearing dirty glassware/dishes, and maintaining a clean dining environment. Engage in active communication with servers, hosts, and BOH kitchen staff to keep shift flow seamless.

Operations & Maintenance Monitor, restock, and replenish service item par levels, inventory, polished glassware, rolling silverware, and supplies. Perform opening, running, and closing side work to prepare the venue for high-volume service. Maintain work areas, bus stations, and service passes in strict compliance with Health Department and safety standards at all times. Adapt to fast-paced shift adjustments on the fly with a positive, team-first attitude.

You Should Have & Requirements Experience: Hospitality or restaurant support experience preferred, but a strong work ethic and hospitality attitude are most important. Certifications: Valid TABC Certification and Food Handlers Certification required prior to start. Attributes: Polished, professional, energetic, friendly, and able to multitask in a fast-paced environment. Schedule: Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Physical & Environmental Requirements: Able to stand or walk for a minimum eight-hour shift while constantly in motion. Able to twist, push/pull, reach, bend, climb, and carry/lift heavy trays or bus tubs up to 25–50 pounds. Good communication skills in English. Comfortable working in a high-volume, fast-paced environment with dynamic noise levels and bright lights. Our Investment in You Comprehensive Health Coverage: Full medical, dental, and vision insurance plans.

Financial Wellness: Flexible Spending Account (FSA) options for healthcare savings. Holistic Wellness Program: Dedicated initiatives supporting physical and mental well-being. Austin Commuter Perks: Dedicated on-site parking spaces and discounted transit passes. Venue Privileges: Generous dining and venue perks across all Nova Hospitality properties. Growth Culture: A collaborative, supportive leadership team focused on your personal and professional growth