Front Desk Cashier/Receptionist
Job at a glance
Welcome customers, visitors, and clients with a friendly and professional demeanor. · Process cash, credit card, and check transactions accurately and manage daily cash handling procedures, including balancing receipts. · Answer and direct incoming phone calls to the appropriate department or individual, and take detailed messages when necessary. · Assist with scheduling appointments, including service visits, meetings, and customer follow-ups.
· Maintain a clean, organized, and welcoming front desk and reception area. · Respond to customer inquiries and provide information about the dealership’s services and promotions. · Handle incoming and outgoing mail, packages, and deliveries. · Perform various administrative tasks such as filing, data entry, and managing records. · Coordinate with various departments to ensure a seamless and positive customer experience.
· Maintain confidentiality of sensitive customer and company information. · Assist with inventory and ordering of office supplies. · High school diploma or equivalent required. · Previous experience in a receptionist, cashier, or similar customer service role is preferred. · Strong customer service skills with a friendly, approachable, and professional demeanor. · Excellent verbal and written communication skills.
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with dealership management software. · Strong organizational skills with a keen attention to detail. · Ability to multitask and manage time effectively in a fast-paced environment. · Professional appearance and conduct. · Flexibility to work varied hours, including evenings and weekends, as needed. Working Conditions: This role is primarily based in a dealership or office setting.
Requires prolonged periods of sitting and occasional light lifting. Must be comfortable engaging with the public and handling financial transactions.