FT Medical Office Assistant - MHMG Pediatrics

Shift: Monday 8:30am – 6pm, Tuesday 7:30am – 4:30pm, Wed 7:00am – 4:30pm, Thurs 7:30am – 12pm, Fri 7:30am – 4pm) Status: Full Time; 10 days per biweekly pay period Weekends: No Holidays: No This is support staff for the Physicians and Nurse Practitioners at the Mercer Health Medical Group Pediatric Office. Previous experience working in a Physician Practice setting is preferred. This position reports to the Practice Manager.

Experience: · Associates Degree in Medical Office Assistant preferred. · CPR/BCLS within 90 days of hire · 3 to 5 years previous experience working in a physician practice setting preferred. · Past experience with an electronic charting system a plus. Responsibilities: · Demonstrates excellent telephone etiquette along with an ability to work with the public. · Performs general clerical, reception, and registration functions for the department.

· Demonstrates accurate and efficient use of the registration, billing, and computer systems. · Serves as a liaison between clients and Office Physician. · Facilitates FMLA, precertification, or other patient related paperwork as directed. · Collaborates and establishes a good working rapport with Office Physician and all internal/external customers in order to achieve maximum productivity and efficiency.

· Maintains patient records, log books, and appointment schedule. Skill/Ability: · Required to become skilled in the EPIC Electronic Health Record System. · Demonstrates/uses effective problem solving skills. · Ability to work both independently and as a team player, to exercise good judgment, and to successfully manage a variety/multi tasks. · Excellent computer skills and an ability to grasp new computer programs a must.

· Requires exceptional organizational skills. · Portrays a professional, courteous, and helpful attitude to customers. · Positive service oriented interpersonal, written and verbal skills. · Must demonstrate effective communication with individuals of varying ages. · Performs other projects, tasks, or duties as assigned and/or as needed.