Host - The Well Bouldin

Tucked off South First in the heart of Bouldin Creek, Well Bouldin was designed with gathering in mind. Featuring a private dining room upstairs, a spacious deck under the oaks outside, and a full main floor dining room, the space is open, grounded, and made for real community gatherings. We are seeking an outgoing, organized Host to act as the first and last impression of our guest experience—someone who thrives in a collaborative, gratitude-driven environment.

Our Mission & How You Will Live Our Core Values Our Mission: Nova's guiding purpose is to create concepts where intentional ingredients, genuine hospitality, exceptional craft, and lighthearted play can converge. We innovate unique, layered experiences that nourish people, nurture talent, and serve the communities we call home. Here is how you bring that mission to life at the front door: Authentic Hospitality: You set the tone for every guest visit.

You extend a warm welcome upon arrival and a sincere thank-you upon departure, treating service as a genuine conversation rather than a simple transaction. Action With Intention: You manage table arrangements, nightly reservations, and seating flows with purpose and urgency, balancing room capacity while anticipating guest and team needs. A Commitment to Growth: You learn the full F&B menu and seating layout inside and out, adapt to operational changes on the fly, and continuously refine how you communicate notes and special requests.

For This Community: You step up to keep the arrivals area pristine, support servers when in the weeds, and foster joy and connection for guests celebrating special occasions or dropping in off South First. What to Expect & Responsibilities Guest Welcoming & Reservations Consistently deliver an approachable, refined hospitality experience at the door. Welcome guests upon arrival, collect necessary seating preferences, check in reservations, and thank guests warmly as they leave.

Escort guests to their tables, answer initial questions, and clearly communicate all notes, allergies, and special requests to servers. Organize nightly dining reservations, private party bookings, walk-ins, and special occasion requests. Maintain deep knowledge of restaurant layout, table numbers, and menu details to answer guest questions. Front Desk & Team Collaboration Arrange nightly table plans and balance seating across servers according to operational needs.

Answer incoming phone calls and guest messages efficiently. Keep the arrivals area clean, organized, and stocked with necessary host supplies. Communicate instantly with management and servers to resolve any guest requests or needs. Maintain full compliance with TABC and Health Code standards at all times. You Should Have & Requirements Experience: Prefer one (1) or more years of host or server experience in a high-volume fine or casual dining restaurant.

Certifications: Valid TABC and Food Handlers Certifications (may be required prior to starting). Traits: Polished, dynamic, friendly, highly organized, and capable of multitasking under pressure. Availability: Flexible schedule required. Our Investment in You Comprehensive Health Coverage: Full medical, dental, and vision insurance plans. Financial Wellness: Flexible Spending Account (FSA) options to help you save on eligible healthcare expenses.

Holistic Wellness Program: Dedicated wellness initiatives supporting physical and mental well-being. Austin Commuter Perk: Dedicated on-site parking spaces and discounted transit passes. Venue Privileges: Generous dining and venue privileges across all Nova Hospitality properties. Growth Culture: A supportive, collaborative environment focused on learning and professional growth. PHYSICAL AND WORKING ENVIRONMENT Must be able to stand or walk for a minimum of eight hours.

Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. Must be able to twist, tow (push or pull), reach, bend, climb, and carry objects as necessary. Must be able to lift to 25 pounds. Must have excellent communication skills and be able to read, write, speak, and understand English. Must be able to work in a fast-paced and high-volume environment in the presence of areas containing high noise levels, bright lights, and dust, and communicate during this time – sometimes within a small area.

Must be able to work inside and outside at all times of the year as needed, based upon business volumes.