IT Service Desk Student Hourly

The IT Service Desk Technician serves as the first point of contact for end users seeking technical assistance. This role focuses strictly on identifying, troubleshooting, and resolving Tier 1 IT issues while providing friendly, customer-focused service. Technical support is delivered directly across multiple channels, including phone, email, walk-ins, and the ticketing portal. Interested applicants should submit a Vincennes University application, cover letter, resume/cv, and full contact information for three professional references.