PT Days Patient Access Clerk

Shift: Day Shift Status: Part Time; 6 shifts per biweekly pay period Weekends: Rotation Holidays: Rotation This role requires strong customer service skills and the ability to multi-task in a variety of situations. This position reports to the Patient Access Manager. Qualifications/Experience: Medical terminology/background preferred. Previous clerical and/or healthcare setting experience preferred.

CPR/BLS within 90 days of hire. Prior experience with electronic health record. Strong customer service skills. Ability to multitask in a variety of situations. Responsibilities: · Must portray a professional, courteous, friendly, and helpful attitude to customers. · Is responsible for the daily functions of the Switchboard, Cashier, Registration and Admitting. · Must expedite and provide healthcare access through the accurate gathering of demographic, financial insurance verification and/or Certification for inpatient admissions.

· Responsible for point of service collection while exhibiting warmth, compassion and responsiveness to patients, their families and friends, professionals and co-workers. · Must collaborate and establish a good working rapport with co-workers and all internal/external customers in order to achieve maximum productivity and efficiency. · Must have the ability to remain calm and handle stressful situations.

· Must be able to handle a fast paced work environment. · Performs other projects, tasks, or duties as assigned and/or needed. Skill/Ability: · Strong clerical and switchboard skills required. Must demonstrate excellent telephone etiquette along with an ability to work with the public. · Must have good written and verbal communication skills. · Positive service oriented interpersonal skills are required.

· Must demonstrate networking skills with other departments and effective communication with individuals of all ages. · Demonstrates/uses effective problem solving skills. · Must have the ability to work both independently and as a team player, to exercise good judgment and to successfully manage a variety/multi tasks.