Sales Associate
Job at a glance
SUMMARY OF POSITION: Drive individual sales and productivity goals through personalized service while demonstrating expertise in product knowledge that supports the Quay vision and brand. This is an hourly, non-exempt role. PRINCIPLE ACCOUNTABILITIES: • Ensure personal sales and productivity goals are met • Demonstrate the ability to style a diverse group of customers with eyewear and accessories • Prioritize and multi-task various in-store responsibilities (stocking, merchandising, etc.) while being attentive to customers • Exhibit a professional and fashion-forward image while representing the Quay brand • Contribute to the upkeep of the shop’s brand image by maintaining visual presentation standards • Keep current on fashion, market trends and product knowledge • Provide merchandise and customer feedback to shop management • Compliant with company policy and procedures ensuring operational efficiency • Minimizing loss by following all loss prevention procedures • Meet assigned deadlines when completing shop tasks and projects • Comply with all shop maintenance, cleanliness and safety standards Budget Owner: No Fiscal Accountabilities: N/A Key Working Relationships: This person is required to maintain strong working relationships with the entire Shop team.
Required Skills & Experience: • High School graduate or equivalent • 0-2 years of experience in fashion sales or related area • Ability to deliver a personalized customer service experience • Perform basic math functions with a calculator • Effective written and verbal communication skills Travel Requirements: 0% travel Physical Requirements: • This position is based in a retail shop environment.
Requires standing and walking up to 8 hours per shift • Flexibility to work nights, weekends, shop openings and closings according to the needs of the business for an average of 0-20 hours per week • Requires stooping and kneeling to process and place merchandise as well as reaching and pulling to obtain or stock merchandise from storage • May be required to climb ladder or stepstool in order to stock and/or acquire merchandise for sale • Required to lift items weighing 5 to 25 lbs regularly.
In certain circumstances, weights may be higher • Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions.