Job at a glance
The Supervisory Social Worker (Community Care Programs) serves as the Section Chief for Community Care Programs within Social Work Service at the West Palm Beach VA Healthcare System. The incumbent is responsible for the administrative, clinical, operational, and supervisory oversight of multiple community care programs that support Veterans requiring residential, home-based, hospice, respite, and other community services.
Major duties: VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The position provides leadership and oversight of Community Care Programs, including program administration, staff supervision, quality improvement, budget management, contract oversight, and coordination with community partners. The incumbent ensures Veterans receive appropriate, high-quality community-based services while maintaining compliance with VA policies and regulations.
Major Duties Plans, directs, and evaluates Community Care Programs and services. Supervises social workers, program coordinators, and support staff. Provides administrative, technical, and clinical supervision to assigned staff. Develops and implements policies, procedures, and quality improvement initiatives. Coordinates community care services across multiple clinical programs and service lines.
Ensures Veterans meet eligibility requirements and receive appropriate community-based care. Monitors program performance, quality indicators, workload, and service utilization. Oversees program budgets, expenditures, and resource management. Serves as the Contracting Officer's Technical Representative (COTR) for designated contracts. Coordinates inspections and oversight of contracted community facilities and providers.
Collaborates with VA staff, community agencies, and healthcare partners to support Veteran care. Analyzes operational issues and implements solutions to improve program effectiveness. Prepares reports, statistics, and program evaluations for leadership and oversight bodies. Provides education, consultation, and outreach regarding Community Care Programs. Resolves patient, staff, and program-related issues and concerns.
Ensures compliance with VA policies, accreditation standards, and regulatory requirements. Performs personnel management functions, including performance management and employee development. Promotes a diverse, equitable, and inclusive workplace. Performs other duties as assigned. Note: This is a supervisory position requiring independent judgment, advanced social work practice skills, program management expertise, and licensure at the advanced practice level with the ability to provide supervision for licensure.
Based on the Functional Statement, the incumbent exercises significant responsibility for program oversight, staff supervision, fiscal management, contract monitoring, quality improvement, and coordination of community-based care services for Veterans. Work Schedule: 7:30am-4:00pm (Ad-hoc authorized) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 42062F Relocation/Recruitment Incentives: Not Authorized Requirements: You must be a U.S.
Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education: Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.