Job at a glance
Job description 4 on 4 off - Field Service Engineer - Hull Location: Field-Based Salary: Competitive Starting + Up To £1,000 Onboarding Bonus + Bonuses Company: NoteMachine (A BRINK’s Company) Shifts: 4 Days On / 4 Days Off | 09:00 – 20:30 As a Field Engineer at NoteMachine – You will be a Key Player in the Future of Cash Access Join us at NoteMachine and take your engineering career to the next level — with real rewards, real opportunities, and be a part of Brink’s, a global leader within the industry.
Who Are We? We’re NoteMachine , one of Europe’s top ATM providers – moving over £10 billion in cash annually, with over 14, 000 , machines in our ATM network , covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access. We’re part of the global BRINK’s network – operating in 100+ countries with 59,000+ employees – giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day.
The Opportunity As we continue to expand and build our national engineering base, the lookout for a Field Service Engineer who’s hands-on, people-savvy, and ready to tackle real-world tech challenges across our ATM network. Whether you're experienced with ATMs or skilled in electro-mechanical repair, if you’re a sharp problem solving, solution finding, a master on the tools and great with customers, this role could be the perfect fit.
Standout Benefits & Perks Up to £1,000 onboarding bonus (dependent on experience and paid on passing probation) Performance Bonus – you meet your calls and targets and you could be looking forward to receiving a discretionary additional bonus Company van, fuel, tools & fitted uniform provided – you can also use the van for personal use as long as you follow the HMRC guidelines. 4-on / 4-off shift pattern – providing you with consistency & work-life balance Full training and ongoing development 22 days holiday , rising to 23 days in the annual leave year after your first anniversary.
Medicash private healthcare & wellness benefits Salary sacrifice pension scheme for higher take-home pay Life insurance – 4 x salary cover Company Sickness Policy (CSP) Group Income Protection Scheme – subject to qualifying criteria Strong career growth opportunities in a growing business What You'll Do · Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
· Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision. · Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism · Accurately document all service transactions and keep detailed records of any repairs or replacements performed · Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development · Conduct quality control checks to ensure that all repairs and replacements meet company standards What You’ll Need Field Service Engineering experience with electro-mechanical systems ATM experience is ideal but not essential A drive to deliver on your daily calls, and fix things right first time.
A valid UK driving licence (max 6 active points) A methodical, problem-solving mindset Clear, confident communication & customer service skills Willingness to travel and work weekends/holidays on rotation No live or spent , IVAs, or bankruptcies in the last 10 years If this sounds exciting to you, apply today if you think you have what it takes to be part of our dedicated global team.