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Salesforce Business Analyst – Service Cloud

Astra North.Zohorecruit.Ca

Toronto, Canada
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Job at a glance

Toronto, Canada
Location
Hybrid
Work arrangement
Astra North.Zohorecruit.Ca
Employer
Business Analyst jobs
Category

Role: Salesforce Business Analyst Hybrid: 3 days in office Role Descriptions: Act as a liaison between business stakeholders and technical teams to gather| analyze| and document requirements for Salesforce solutions. Ensure alignment with business objectives and deliver high-quality configurations and enhancements.Strong knowledge of Salesforce CRM (Sales Cloud| Service Cloud| or Marketing Cloud).Experience in requirements gathering| process analysis| and documentation.Familiarity with Agile methodology and tools like JIRA| Confluence.Excellent communication and stakeholder management skills.

Skills: Salesforce~Digital : Salesforce Service Cloud Experience Required: 6-8

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